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  Public Ticket #3090446
Unable to Install Sword
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Comments

  •  1
    Aaron started the conversation

    I am installing the plugins and getting this message:

    An error occurred while installing Sword Core: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.

  • [deleted] replied

    Hello aaron

    Please send me some screenshots and your login access

    thanks

  •  1
    Aaron replied

    Here you go:

    URL: https://test2-b69bd6.ingress-daribow.ewp.live/wp-admin/index.php
    Username: riliongracieml
    Password: qKDOoo7xrBRFNNCUR&tJf6U1

    Also, every single time that I install the theme, my page breaks and I"m unable to log back in. Maybe you'll be able to. 

    See attached

    Attached files:  Screen Shot 2022-07-25 at 9.37.17 AM.png

  •  1
    Aaron replied

    Hey I want my money back, this is causing nothing but problems

  • [deleted] replied

    Hello aaron

    your plugin and demo is set now

    thanks

  •  1
    Aaron replied

    Hey, I would like my money back.

    Every time I install the theme in any Wordpress site.. the site crashes.

    Not worth it, I've spent too much time trying to figure your theme out instead of working on what I"m supposed to be working on. Please let me know the steps to get my refund. Thank you.

  • [deleted] replied

    hello aaron 

    please check your hosting server. we are checking very carefully but we did not find any issue. this is your hosting issue

    thanks

  •  1
    Sven replied

    I have the same problem. 
    i also can not install the plugin. Sufficient memory is available and whenever I want to install it, I get the error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

  • [deleted] replied

    Hello Aaron

    Hope you are doing well. Your given WordPress credential not working. Can I get your wp-login details so that I can check what is the exact problem for installing demo import. And give you a right feedback

    Reagrds

    Anil Kumar

  • querlito replied

    Hello, 

    I have same problem, i can not install the pluging " SWORD CORE" 

    When i want to install it, I get the error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    You can help me ? 

  • [deleted] replied

    Hi Aaron

    Please give us your login details. We need to check your problem. If it is not installing then we will install the sword core plugin manually.

    Thanks