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  Public Ticket #3097903
Some sections does not respond with elementor page build
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  •  1
    Gihonsolutions started the conversation

    Hello I purchased this theme for a clients website but I seem not to be able to customize the header and slider text. I have tried all I could and also noticed that all elementor options are not having effects on it. As the head is failing mobile responsiveness. 

    Please is there any documentation as to how to use and edit that theme. Please it's urgent. 

  • [deleted] replied

    Hi Gihonsolutions,

    We are very sorry to hear that you are facing some issues with your site.

    We could provide you better support if you have no problem to share your site url and access info. Because we always try to give the best service to our customer.

    Thanks for reaching to support.

  •   Gihonsolutions replied privately
  • [deleted] replied

    Hi,

    It's only showing coming soon page.

    I need to checkout from your dashboard end so that i can give you better solution in short time.

    Thanks

    Shahinur Rahman

  •   Gihonsolutions replied privately
  • [deleted] replied

    Only this section in responsive mobile mode?


  •  1
    Gihonsolutions replied

    Yes I guess. Your theme is fantastic. I love it I just what a very Good mobile responsiveness


    Thanks 

  • [deleted] replied

    have try all style option for this section?

    Actually everything fine in our demo site. you may missing something.

    It's our demo site for this section.

    can you allow me to your site to checkout the issues you facing ?

    2397730369.png
  •   Gihonsolutions replied privately
  •  1
    Gihonsolutions replied

    The typography setting in elementor is not functioning with the slider text. It does not have its own section 

  • [deleted] replied

    I can't assure you that until checkout myself.

  •   Gihonsolutions replied privately
  • [deleted] replied

    Hi,

    I am working on your issues while fixed i will inform you.

    Thanks for connecting with us

  • [deleted] replied

    Hi,

    Your issues have been fixed.

    Checkout your site.

    Best regards

    Shahinur Rahman

  •   Gihonsolutions replied privately
  • [deleted] replied

    Yes,

    elementor option is functioning now.

  •   Gihonsolutions replied privately
  • [deleted] replied

    Hi,

    I have checked your issues in home page. It's working fine from our end.

    Somehow, Your issues are coming from server caching. you can check it  to another server.

    Thanks

  •   Gihonsolutions replied privately
  • [deleted] replied

    Hi John,

    Thanks for your appreciation.

    Actually i did some modification in panther core plugin for banner section option work. but after upgrading i couldn't upload panthar core again to your server because it was very slow.

    If your section option doesn't work again please download my modified panthar core from attachment and install it again.

    Thanks again

    Shahinur Rahman

    Attached files:  panthar-core.zip