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  Public Ticket #3123372
Blurb Theme not working
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Comments

  • John started the conversation

    I was having problems where the demo content was not loading at all. When I opened my site this morning, most of the demo content seems to be working but there are still issues. I still have 3 problems though:

     1) I do not see any of the Blurb Elements in Elementor. Only Basic & Pro (see pic attached)

    2) I see an error about WordPress not being able to connect "wordpress.com refused to connect."

    3) When the Blurb Aide is activated, I cannot edit pages with Elementor and get the error message "The preview could not be loaded"  (see pic attached)

    Attached files:  image.png
      image (1).png

  • [deleted] replied

    Hi John 

    Hope you are doing well. Please give us the login details so that we can inspect your issue and give you  a better solution

    Regards

  • John replied

    Hi Anil,

    As a policy, I do not give out login details to anyone. Is there another way to troubleshoot this? If not, I will need a refund so I can find another solution. I have been blocked for 3 days now.

    Regards,

    John

  • [deleted] replied

    Hi John 

    Please download the file  Download Now and import it via all in one migration plugin.

    Let us know for further assistance.

    Regards